Artful Identity Delivery Policy

At Artful Identity, we understand that the delivery of your chosen artwork is a crucial part of your shopping experience. Our commitment is to ensure that your art arrives safely, promptly, and seamlessly. Here's everything you need to know about our delivery policy:

Processing Times

- Orders are processed within 1-3 business days. Custom or personalized orders may require additional processing time, which will be communicated during the ordering process.

Shipping Methods

- We offer a range of shipping options to meet your needs, including standard, expedited, and, where available, next-day delivery.

Delivery Times

- Standard shipping typically takes 5-10 business days, depending on your location.
- Expedited shipping options are available for faster delivery, usually within 3-5 business days.

International Shipping

- We ship globally! International shipping times and costs vary depending on the destination country.

Shipping Costs

- Shipping costs are calculated based on the size and weight of the item and the delivery location.
- For orders above a certain value, we offer free standard shipping.

Tracking Your Order

- Once your order is shipped, we will provide you with a tracking number so you can follow its journey to your doorstep.

Packaging

- Artworks are carefully packed to ensure they arrive in pristine condition. We use robust packaging materials and techniques tailored to each piece.

Delivery to Remote Areas

- Delivery to remote or less accessible areas may take longer and could incur additional charges.

Customs and Import Duties

- For international orders, customers are responsible for any customs and import duties that may apply.

Failed Delivery Attempts

- If a delivery attempt is unsuccessful, the carrier will leave a note with instructions on how to collect your package or arrange for a re-delivery.

Contact Us

- If you have any questions about your delivery, please don’t hesitate to contact us. We are here to assist you!

Note: Your satisfaction is our priority, and we strive to deliver your art safely and on time. If there are any issues or delays, we will communicate with you promptly.